Shipping

Our products are typically shipped within 10 business days, unless otherwise noted, using the following carriers: USPS, FedEx, and UPS. In-stock items will ship as soon as we can get them on their way to you! We aim for 1-3 days whenever possible!

 An email confirmation will be sent to the address provided when placing your order.  

We are excited to offer $5 flat fee standard shipping on all orders within the continental United States! 

We do ship outside the United States, and shipping costs will be calculated online at checkout. If you have questions about shipping fees listed, please contact us at hello@13andmarket.com for custom shipping quotes. 

Please note: International purchases & shipping costs DO NOT include customs, tariffs, or any other additional fees. Those are the responsibility of the customer. 

To return your product, email us at hello@13andmarket.com or call us at 361.244.1767 with directions on return shipments. Customer is responsible for shipping cost of return, unless otherwise specified. Shipping costs are non-refundable. If a refund is received, the cost of return shipping will be deducted from the refund. Returns must be submitted within 30 days of order receipt.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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